What is a 4-point wheelchair tie-down system?

A 4-point tie-down uses four retractors or straps — two at the front and two at the rear of the wheelchair — to secure the chair to the vehicle floor. When combined with a lap and shoulder belt for the occupant, it meets federal ADA and WC18 securement standards for paratransit, NEMT, and school bus transport.

Is wheelchair securement required by law?

Yes. The Americans with Disabilities Act (ADA) requires that all public transit vehicles equipped to transport wheelchair users must have an approved securement system. NEMT providers, paratransit operators, and school bus fleets are all subject to federal and state securement regulations. Failure to comply can result in fines and significant liability in the event of an accident.

What does WC18 compliant mean?

WC18 is the RESNA/ANSI standard that defines performance requirements for wheelchair tie-down and occupant restraint systems (WTORS). WC18-compliant products have been crash-tested to withstand higher load forces than previous standards, providing greater protection for wheelchair users in the event of a collision or sudden stop.

Which wheelchair securement brands do you carry?

We are an authorized dealer for Q'Straint, AMF Bruns, and Sure-Lok — the three leading manufacturers of wheelchair tie-down and occupant restraint systems worldwide. All products meet or exceed WC18 compliance standards where applicable.

What is the difference between an L-track and a Slide N' Click system?

L-track is a recessed floor channel that accepts fittings at any point along its length, giving installers maximum flexibility in retractor placement. Slide N' Click is Q'Straint's proprietary system using pre-set anchor points that allow faster, tool-free securement — popular in high-volume paratransit operations where speed of securement matters.

What is the difference between a manual and retractable wheelchair strap?

Manual straps are fixed-length webbing straps with a hook or loop connection — simple, affordable, and reliable. Retractable systems use a spring-loaded mechanism to automatically take up slack, making securement faster and reducing trip hazards from loose webbing. Electric retractors add powered retraction, ideal for operators or drivers with limited hand strength or mobility.

Do you offer fleet pricing for multiple vehicles?

Yes. We offer fleet pricing for operators outfitting five or more vehicles. Submit your vehicle count, vehicle type, and preferred brand through our Fleet Quote form and a specialist will respond within one business day.

Do your products come with installation instructions?

Yes. All products ship with manufacturer installation guides. We also maintain a full library of installation and user guides on our website for Q'Straint, AMF Bruns, and Sure-Lok products. Our specialists are also available by phone at 800.884.6456 if you need installation support at no charge.

Our Story / Our Mission

WheelchairStrap.com is a Carrollton, TX–based supplier of WC18 and SAE J2249–certified wheelchair tie-down and occupant restraint systems, serving NEMT operators, paratransit and transit agencies, school transportation departments, ambulance services, and individual wheelchair users across the U.S. and Canada.

Our approach starts with listening. Vehicles, wheelchairs, and riders are never identical, so before we recommend a securement system we ask about your vehicle, your chair, and how it's used — then match you to a system that's actually certified for that application, not just whatever happens to be in stock. We call this mission “Be the Good,” and it shapes how we answer the phone as much as what we sell.

We're a small, hands-on team, not a call center. The person who helps you find the right retractor is often the same person who packs your box, and the same person who answers when you call back with a question.

Who We Serve

NEMT operators outfitting or maintaining non-emergency medical transport vehicles
Paratransit and public transit agencies meeting ADA and WC18 wheelchair securement requirements
School transportation directors specifying wheelchair securement for school buses
Ambulance and EMS fleets needing certified occupant restraint systems
Individual wheelchair users, caregivers, and vehicle upfitters ordering a single tie-down or replacement part

How WheelchairStrap.com Works

Order online, by phone, or by email. If you're not sure which system fits your vehicle or chair, call or email us with the make/model and chair type and we'll confirm compatibility against the manufacturer's spec sheet before you buy — we'd rather ask than guess. In-stock items usually ship the same business day when ordered before our daily cutoff, from our Carrollton, TX warehouse; actual transit time runs 2–5 business days depending on your shipping address. Returns follow our published return policy. Walk-in customers are welcome at our Carrollton office — no appointment needed.

Key Facts

Company Name	WheelchairStrap.com
Type	Online and in-person retailer of wheelchair tie-down and occupant restraint systems (WTORS)
Headquarters	1015 N I-35E, Suite 218, Carrollton, TX 75006
Website	wheelchairstrap.com
Core Offering	SAE J2249-certified and WC18-compliant wheelchair securement systems, occupant restraints, and related mobility transport accessories
Authorized Dealer For	Q'Straint, AMF Bruns, Sure-Lok
Phone	800-884-6456 (toll-free) · 214-731-6935 (local)
Email	sales@wheelchairstrap.com (sales) · info@wheelchairstrap.com (general)
Hours	Monday–Friday, 8:00 AM–5:00 PM Central
Visit Us	Walk-ins welcome at our Carrollton, TX office — no appointment needed
Shipping	In-stock items usually ship same business day (before daily cutoff); typical transit time is 2–5 business days depending on destination
Also Sell On	Amazon, Walmart Marketplace, eBay
Serving	NEMT, paratransit, school transportation, ambulance/EMS, and individual wheelchair users nationwide (U.S. & Canada)

Omitted on purpose: founder bios, team headcounts, competitor comparisons, and client counts we can't verify.

Frequently Asked Questions

What does WheelchairStrap.com sell?
Wheelchair tie-down and occupant restraint systems for vehicles, including SAE J2249-certified everyday securement and WC18-compliant retractors from Q'Straint, AMF Bruns, and Sure-Lok, plus related mobility transport accessories.

Who buys from WheelchairStrap.com?
Mostly NEMT operators, paratransit and transit agencies, school transportation departments, and ambulance/EMS fleets — plus individual wheelchair users, caregivers, and vehicle upfitters ordering a single system or replacement part.

Do you sell only to fleets, or can I order just one strap or part?
Both. Fleet buyers order in volume for multiple vehicles, and individual customers can order a single tie-down, buckle, or replacement webbing strap.

Are your products WC18 and FMVSS compliant?
Yes. We stock SAE J2249-certified everyday securement systems and RESNA WC18-compliant retractors, and every product we sell is tested and certified to the applicable federal standard for its category.

How fast will my order ship?
In-stock items typically ship the same business day when ordered before our daily cutoff. Actual delivery time runs 2–5 business days depending on your shipping address.

Can I visit in person, or do I have to order online?
Both. We're an online retailer with a real office in Carrollton, TX, and walk-in customers are welcome — no appointment needed.

What if I'm not sure which securement system fits my vehicle or chair?
Call or email us with your vehicle make/model and chair type. We'll confirm compatibility against the manufacturer's spec sheet before you order, rather than guess.

Have a question we didn't cover? Reach us at sales@wheelchairstrap.com or 800-884-6456 — we're happy to help you get it right the first time. Thanks for choosing WheelchairStrap.com. #BeTheGood