Module 3: The Right Product for the Job
Free Driver Training · Module 3 of 12
The Right Product for the Job
Securement products look alike, but they are not built for the same chairs, vehicles or spaces. A system that works well in one setup can be a poor or unsafe fit in another, and the driver is often the first to notice. Reading time: about 7 minutes.
After this module you will be able to:
- Check a product's label and manual to confirm it fits the chair, the vehicle and the job.
- Recognize the warning signs of a mismatch, including in tight spaces.
- Know what to do when a setup does not fit, instead of improvising.
Not all straps are wheelchair securement
General-purpose cargo straps, ratchet straps and tie-downs made for hauling freight are not crash-tested wheelchair securement systems and are not designed for this use. A securement system for wheelchairs is tested to a standard such as RESNA WC18 or SAE J2249, comes with both a tie-down and a matched lap and shoulder belt, and is labeled and documented as such. If a product does not state the standard it was tested to, treat it as unsuitable for carrying a person in a wheelchair.
Safety warningNever use cargo straps or ratchet straps to secure a person in a wheelchair, even as a backup.
Four fit questions to ask before you rely on a system
- Is it tested to the right standard? Look for the WC18 or SAE J2249 statement on the label or in the manual. The UMTRI crash-tested product lists let you check specific models.
- Is it rated for this chair? WC18 testing uses a 187 lb (85 kg) surrogate wheelchair, and many power and bariatric chairs weigh more. Systems intended for heavier chairs are available, and the manufacturer states the limits. Confirm them for the loaded weight of chair and rider.
- Is it made for this vehicle and floor? Floor tracks, plates and anchors are designed to be installed in a particular way. A tie-down fitting must match the track or anchor it plugs into, and anchors must be installed in line with the securement manufacturer's and the vehicle manufacturer's instructions.
- Is it the same system throughout? Use parts as the manufacturer matched them. Do not combine straps, buckles, hooks and belts from different systems unless the manufacturer says they are compatible.
Is WC18 required?
Question answeredIs WC18 required by law everywhere? Not as a blanket rule. WC18 is a voluntary standard, and the federal rule on lift and securement use does not name it. It can still be required by your state, your contract or your fleet.
The federal rule on lift and securement use, 49 CFR 37.165, requires covered operators to use a securement system and does not name WC18 or any specific retractor. That does not mean WC18 is irrelevant to your operation. Requirements can also come from:
- State and local rules for NEMT or school transportation
- Medicaid broker, managed-care or transportation-provider contracts
- Vehicle purchase specifications and fleet policies
- The securement manufacturer's instructions and approved configuration
Check all four before you decide that a system is acceptable. Do not assume older equipment is acceptable, and do not tell a customer or supervisor that WC18 is legally required everywhere.
WC18 is the current ANSI/RESNA standard for the whole wheelchair tiedown and occupant restraint system (WTORS), not for retractors alone, so a WC18 label on one part does not make an installation compliant. Compared with earlier versions, WC18 testing includes a run with the lap belt anchored to the wheelchair as well as one with the belt anchored to the vehicle. The wheelchair-mounted belt puts higher loads through the tie-downs, which is why compatibility matters when a rider uses a chair's own transport lap belt.
For new equipment, a WC18-tested system is a sound safety choice even where it is not required, installed and used as a complete, manufacturer-approved system. Systems differ in features and price. The right one fits your chair types, vehicle, contract and budget, and carries the label and documentation to prove what it was tested to.
What to tell a customer or supervisorWC18-tested systems are recommended for wheelchair transportation but are not universally required by federal law. Your state, transportation contract or fleet specifications may require them, so confirm those first and choose a complete, manufacturer-approved system.
Tight spaces: when the fit is the problem
A vehicle can have the right equipment and still be too tight for a good setup. Tight spaces often show up as:
- Rear or front straps that can only reach the chair at a flat or very steep angle compared with the manual's recommendation
- Straps that have to bend around a wheel, footrest, seat frame or wall to reach an attachment point
- A rider whose belts cannot sit properly because the chair is too close to the wall, a seat or a console
- Not enough room to reach tensioners or release buckles
- A hook that can only connect to a non-structural part of the chair

If any of these is true, do not force it. Moving the chair slightly, re-seating the rider, or choosing a different securement position may fix the problem on the spot. If it does not, the vehicle layout, product choice or anchor location is wrong for that chair, and the fix belongs with the manufacturer or installer. Describe the situation and ask about alternatives, such as a different strap length or tensioner style, a different anchor location, or a system designed for tighter layouts.
| Situation | Warning sign | What to do |
|---|---|---|
| Power chair heavier than the system is rated for | Rating label or manual limit is below the chair's weight | Do not transport until the right-rated system is in place. |
| Strap must wrap around a wheel to reach the floor | Webbing bends or touches non-load parts | Re-position, or use another approved attachment point. If none, ask the manufacturer. |
| Small van with limited floor length | Cannot achieve the manual's strap angles | Try a different securement position. If none works, consult the manufacturer about alternatives. |
| Tie-down hardware does not match the track | Fitting does not fully engage the track | Do not use. Check for the correct fitting for that track. |
| Chair has no clear securement points | Nothing structural is accessible | Transfer the rider to a vehicle seat if safe, or arrange different transport. |
Match the product to your use
A product made for one setting may not be approved for another. School bus, paratransit, NEMT, ambulance and private-vehicle uses have different vehicle requirements, and some products are designed for one or more of these. State your vehicle type and chair types when you contact a supplier, and ask whether the product is approved for that use. Parents and caregivers should ask the same question when buying for a personal vehicle: whether the system is tested to WC18 or SAE J2249, and what the installation requirements are for the specific make and model.
What the manufacturer saysThe product manual is the source for rated chair weight, compatible hardware and approved installations. If a supplier's answer does not match the manual, rely on the manual and ask again.
Key takeaways
- Cargo straps are not wheelchair securement. Use systems tested to WC18 or SAE J2249.
- Check four things: the standard, the weight rating, the vehicle and floor fit, and part compatibility.
- Tight spaces are a warning sign. Do not force a fit.
- When a setup does not work, stop and get advice instead of improvising.
Knowledge check
Choose your answer. You will see right away whether it is correct.
1. Why are general cargo ratchet straps unsuitable for securing a wheelchair?
The answer is B. Only systems tested to a standard such as WC18 or SAE J2249 are designed for carrying a person in a wheelchair.
2. Which two things should you confirm about a tie-down system's rating?
The answer is B. Look for WC18 or SAE J2249 and confirm the weight limit for the loaded chair and rider.
3. A strap can only reach a chair's attachment point by bending around a wheel. What should you do?
The answer is B. Webbing should never bend around parts that are not designed to carry load.
4. Can you mix straps and buckles from different securement systems?
The answer is B. Use parts as the manufacturer matched them.
Need help?If you are unsure whether a setup fits, our team can help at info@wheelchairstrap.com or 800.884.6456. You can also compare products in our tie-down and securement collection. Our Wheelchair Securement Glossary explains any term in this module.
Module 3 sources: UMTRI: RESNA standards and crash-tested product lists · Sure-Lok “Doing It Right” trainer guide · NHTSA school bus child passenger safety manual · Bambi NEMT: WC18, WC19, WC20 explained (secondary source)
This training is general educational guidance from WheelchairStrap.com. It does not replace the instructions of your equipment manufacturers, your employer's policies, or applicable laws and regulations. Completing it is not an official certification. Your progress is saved only on the device and browser you use. WheelchairStrap.com, 1015 N I-35E, Suite 218, Carrollton, TX 75019 · 800.884.6456 · info@wheelchairstrap.com