What is a 4-point wheelchair tie-down system?

A 4-point tie-down uses four retractors or straps — two at the front and two at the rear of the wheelchair — to secure the chair to the vehicle floor. When combined with a lap and shoulder belt for the occupant, it meets federal ADA and WC18 securement standards for paratransit, NEMT, and school bus transport.

Is wheelchair securement required by law?

Yes. The Americans with Disabilities Act (ADA) requires that all public transit vehicles equipped to transport wheelchair users must have an approved securement system. NEMT providers, paratransit operators, and school bus fleets are all subject to federal and state securement regulations. Failure to comply can result in fines and significant liability in the event of an accident.

What does WC18 compliant mean?

WC18 is the RESNA/ANSI standard that defines performance requirements for wheelchair tie-down and occupant restraint systems (WTORS). WC18-compliant products have been crash-tested to withstand higher load forces than previous standards, providing greater protection for wheelchair users in the event of a collision or sudden stop.

Which wheelchair securement brands do you carry?

We are an authorized dealer for Q'Straint, AMF Bruns, and Sure-Lok — the three leading manufacturers of wheelchair tie-down and occupant restraint systems worldwide. All products meet or exceed WC18 compliance standards where applicable.

What is the difference between an L-track and a Slide N' Click system?

L-track is a recessed floor channel that accepts fittings at any point along its length, giving installers maximum flexibility in retractor placement. Slide N' Click is Q'Straint's proprietary system using pre-set anchor points that allow faster, tool-free securement — popular in high-volume paratransit operations where speed of securement matters.

What is the difference between a manual and retractable wheelchair strap?

Manual straps are fixed-length webbing straps with a hook or loop connection — simple, affordable, and reliable. Retractable systems use a spring-loaded mechanism to automatically take up slack, making securement faster and reducing trip hazards from loose webbing. Electric retractors add powered retraction, ideal for operators or drivers with limited hand strength or mobility.

Do you offer fleet pricing for multiple vehicles?

Yes. We offer fleet pricing for operators outfitting five or more vehicles. Submit your vehicle count, vehicle type, and preferred brand through our Fleet Quote form and a specialist will respond within one business day.

Do your products come with installation instructions?

Yes. All products ship with manufacturer installation guides. We also maintain a full library of installation and user guides on our website for Q'Straint, AMF Bruns, and Sure-Lok products. Our specialists are also available by phone at 800.884.6456 if you need installation support at no charge.

Warranty Information

WheelchairStrap.com is an authorized dealer for Q'Straint, AMF Bruns, and Sure-Lok. All products sold through WheelchairStrap.com are covered by the manufacturer's limited warranty against factory defects in materials and workmanship. Warranty periods vary by product series and are summarized below. For warranty claims, contact the manufacturer directly using the information provided on your product documentation, or call us at 800.884.6456 for assistance.

Q'Straint Warranty AMF Bruns Warranty Sure-Lok Warranty

Q'Straint's limited warranty covers factory defects in materials and workmanship. Warranty periods vary by product series as listed below.

Product Series	Warranty Period	Notes
Q'POD, QRT-3 Series, QRT-5 Series	5 years	Registration required for full coverage
QUANTUM	3 years or 10,000 cycles	Whichever comes first. Registration required.
QRT Max, QRT Deluxe, QLK-150, Q'UBE	3 years	Registration required for full coverage
QRT Standard, Q-5000, M-Series, QLK-110, INQLINE, INQLINE Loader	2 years	Registration required for full coverage
All other Q'Straint products	1 year	Standard coverage

Important — Product Registration Required: The warranty periods above are only valid if the product is registered with Q'Straint after purchase. If a product is not registered, a 1-year limited warranty applies to all products regardless of series. Each warranty period runs from the date the product is shipped from Q'Straint and applies only to warranted defects that first manifest and are reported to Q'Straint within the applicable warranty period.

Browse all Q'Straint products →

AMF Bruns provides warranty coverage against factory defects in materials and workmanship. Warranty periods vary by product category as listed below.

Product Category	Warranty Period
Platinum Series Restraints	5 years
Silver Series Restraints	3 years
Black Series Restraints	3 years
Smartseats, Smartlegs, and Smartfloors	3 years or 36,000 miles (whichever comes first after original sale)
Head & Backrests	1 year
Ramps	1 year
Hide-A-Way	1 year
EasyPull	1 year
Steps	1 year
Accessories	1 year

Browse all AMF Bruns products →

Sure-Lok's limited warranty covers factory defects in materials and workmanship. Warranty periods vary by product series as listed below.

Product Series	Warranty Period	Notes
AL800 TITAN Series Systems	5 years	From date of shipment from Sure-Lok
AL700 TITAN Series Systems and GO2	3 years	From date of shipment from Sure-Lok
All other Sure-Lok products	1 year	Standard coverage

Warranty Period Note: Each Sure-Lok warranty period runs from the date the products are shipped from Sure-Lok and applies only to warranted defects that first manifest and are reported to Sure-Lok within the applicable warranty period. Sure-Lok retains the right to determine to its reasonable satisfaction whether any claimed defect is covered by this warranty.

Browse all Sure-Lok products →

General Warranty Information

All warranty coverage listed above applies only to factory defects in materials and workmanship. Warranties do not cover damage resulting from improper installation, misuse, normal wear and tear, unauthorized modifications, or use of the product outside of its intended application.

For warranty claims on any product purchased through WheelchairStrap.com, contact the manufacturer directly. As an authorized dealer, we are happy to assist you navigate the warranty process — call us at 800.884.6456 or email sales@wheelchairstrap.com.

Questions about warranty coverage before you buy? Our specialists are available Monday–Friday to help you select the right product and understand its coverage.

Warranty Information

Q'Straint Warranty Coverage

AMF Bruns Warranty Coverage

Sure-Lok Warranty Coverage

General Warranty Information